Retail leadership veteran and author of two books on management skills and systems. Exceptionally versatile and able to get to the heart of complex issues.
Key Strengths and Skills:
- Executive and Board leadership - Multiple channel management, including Retail, Ecommerce, call center, and B-2-B - Full P&L responsibility - Driving top line sales and profit results - Expense control and management - Specialty store, big box, airport retail, and financial services retail - Business development, RFP proposals, new market development - Field organization leadership - New store openings and store growth - Talent selection, coaching, and development - Creation of high performing teams and partnerships - Organizational design and restructuring - National and international operating experience including Latin America - Business analysis - Creative problem solving - Long term planning and business strategy development - Marketing and customer trend analysis - B2B sales proposals and presentations - Product development - Pricing and promotional strategy - Process redesign and efficiency improvement
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